Terms of service

Terms of Service – ArtroVive

Effective Date: February 11, 2026

Welcome to ArtroVive. By using www.Artrovive.com, you agree to these Terms of Service. Please read them carefully.

1. Use of Our Website

By accessing our website, you agree to:

  • Use it only for lawful purposes.

  • Not engage in fraudulent, abusive, or harmful activities.

  • Provide accurate information when placing orders.

2. Orders and Payment

  • All orders are subject to availability.

  • Prices are as listed on the website and include applicable taxes.

  • Payment must be completed via our accepted payment methods.

3. Product Descriptions

We aim to provide accurate descriptions and images. Slight variations may occur.

4. Limitation of Liability

  • ArtroVive is not responsible for delays or issues caused by third-party delivery services.

  • Once a shipment is marked as delivered and signed for by the carrier, responsibility transfers to the customer.

5. Prohibited Refunds

Refunds are only available under the following conditions:

  • The product arrives damaged.

  • Incorrect size was sent (we will first offer to send the correct size).

Refunds are not available for:

  • Change of mind or if the product is not as expected.

  • Sale items, clearance, or discounts exceeding 50% (e.g., Black Friday, Christmas offers).

  • Delays caused by high demand or external shipping issues.

6. Intellectual Property

All content on ArtroVive.com, including images, logos, and text, is our property. You may not copy, distribute, or use without permission.

7. Governing Law

These Terms are governed by the laws of the United Kingdom.

8. Contact

Questions? Email us at: Support@artrovive.com